Returns & Exchanges
At LifeSpan Fitness, we are committed to your health and satisfaction by offering a 30-day trial period on all equipment to ensure it meets your wellness goals. If you are not completely satisfied with your purchase, we provide a streamlined return process for a full refund or exchange.
Initiate Your Request
Contact our customer support team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and specific shipping instructions.
Pack Your Equipment
Securely disassemble and pack the product in its original packaging, ensuring all manuals, hardware, and accessories are included to avoid restocking fees.
Schedule a Pickup
Once your return is authorized, we will help you coordinate a professional freight carrier pickup for large equipment or provide a label for smaller items.
Inspection and Refund
After our warehouse receives and inspects the unit for quality assurance, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing